5S Hair Vietnam Reviews: What Do Customers Really Think?

If you are looking for a Vietnamese hair factory, you cannot ignore 5S Hair Vendor. But are they a reputable supplier? Let’s find out 5S Hair Vietnam reviews.

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The Vietnamese hair market in recent years has been very vibrant and developing, as evidenced by the extremely high export of human hair products in the world. There are many wholesale hair factories established in the past 10 years, and many foreign customers come to Vietnamese hair manufacturers because of their excellent hair quality and reasonable hair prices.

Among them, 5S Hair Vietnam is one of the famous hair manufacturers in Vietnam and attracts a large number of customers from countries around the world. With more than 10 years of experience in the profession, 5S Hair has affirmed its position in the hair market. However, if you are a new hair wholesaler in the market and are looking at this factory, don’t miss Vietstrand Hair’s article.

Below we will summarize 5S Hair Vietnam Reviews based on factors of product and service quality.

Company Overview

Let’s explore some detailed information about 5S Hair Vietnam, their company, mission, and vision according to 5S Hair Vietnam reviews:

About 5S Hair Company

5S Hair Vietnam, founded by Adam Smith, is the first hair factory in Vietnam, established in 1989. It specializes in the production and distribution of high-quality hair extensions and products, with a significant focus on customer satisfaction and competitive pricing.

The company operates a large-scale factory and exports over 2000 kilograms of hair monthly to various global markets. 5S Hair is recognized for its reputation, quality, and commitment to bringing beauty to women worldwide through a diverse product portfolio and excellent customer service.

The name “5S Hair” symbolizes five key principles the company adheres to. The “S” in 5S Hair symbolizes the beauty and elegance of Vietnam, a country shaped like the letter “S”. It also represents the allure of women, capturing the essence of an S-line body and the softness of S-line curls in hair.

Mission and vision

5S Hair’s mission is to provide top-quality hair products that enhance the beauty and confidence of women globally. They prioritize customer satisfaction, innovation, and ethical business practices.

The vision of 5S Hair is to become the leading global provider of premium hair products, setting industry standards for quality and service, and expanding their market presence across all five continents.

Since its establishment in 1989, 5S Hair Vietnam has achieved significant milestones. In 2018, the company expanded by opening branches in the US and Nigeria, penetrating two of the largest hair markets globally. Additionally, in 2021, 5S Hair was honored with the Top Famous Vietnamese Brand Award, recognizing its commercial success and societal contributions.

5S Hair Vietnam Reviews based on products

Let’s learn about 5S Hair’s outstanding products and their quality and prices in this 5S Hair Vietnam reviews section.

Products and quality from 5S Hair

That is why, besides ordering virgin hair, 5S Hair Vietnam works with Remy human hair only, originating from two to three heads of hair similar in type. This enables them to provide quality products at cheap prices in the market. Their offer list consists of weft, tape-in, clip-in, closures and frontals, but does not include wigs.

Therefore, 5S Hair is more suitable for customers who want original products to make wigs instead of providing complete wig products. So you will have more limited product choices.

Customers are free to select among the model’s hair textures of straight, curly, and wavy that are in the fashionable colors of piano, choco brown, blond, and red wine. Some of the trending products based on 5S Hair Vietnam reviews are the bone straight, kinky curly pixie, funmi curly, and deep wavy cuts. They vary with a measure of 8 to 30 inches.

However, there are also some feedback that we gathered that 5S Hair products are of inconsistent quality compared to the images they post on the website.

5S Hair Vietnam also applies specialization where products are made depending on the requirement of the clients. They major in the sales of some unique products which are in high demand in areas like Nigeria, South Africa, Ghana, Europe, America and particularly the UK.

Reviews on the price of hair

One of the strengths of 5S Hair is that it publishes prices directly on the website without having to waste time directly asking for prices via text message. According to 5S Hair Vietnam reviews, the prices of their products are quite competitive in the market, ranging from $88/kg natural straight natural color 8″.

This is considered a reasonable price, and the price fluctuates depending on the grade, color, and length of each product according to customer needs.

For wholesale customers, they also provide samples to try before you decide to place a larger order. However, because there have been controversies about the uniformity and quality of 5S Hair products, you should carefully check the products from them before ordering.

5S Hair Vietnam reviews on services and policies

Evaluating services and policies is an objective factor before you buy from 5S Hair Vietnam. We will comprehensively comment on them so you can have a more general view of these factors.

Customer service

5S Hair’s customer service is highly appreciated by customers who have chosen to shop here because during the working process, according to 5S Hair Vietnam reviews, customers receive a lot of support from consultants. They also commented that the purchasing process was very smooth. Many respondents said that they will come back to buy products from 5S Hair for a long time because of quality customer service.

However, there are empty reviews about 5S Hair’s service during the production process, which is not optimized and the product results are not as expected by customers. Maybe during the consultation process, the sales staff did not offer specific ways to take care of hair for customers. You should note that when buying from them, you should ask clearly about how to use it as well as refer to how to care for your hair.

Payment method

Here is a table summarizing the payment methods accepted by 5S Hair Vietnam:

Market	Payment methods
Nigerian Market	Agent Payment: Options include Gabriel, Temi, Onkeya, Destiny, etc.
	Direct USD Payment: Rare and not recommended due to complications in Nigeria.
South African Market	Bank Transfer: 2-4 days processing time, practical and fair-priced.
	Western Union: Transfer time of 2-3 hours, can be done via app or office.
	Onepay: For Visa or Mastercard holders, quick transfer in a few minutes.
	Direct USD Payment: Not recommended due to complications in Nigeria
	Other Methods: Includes Remitly and RIA, similar to bank transfers
US and UK Markets	Similar payment methods to those used in the South African market.

5S Hair Vietnam provides multiple payment methods to accommodate regional preferences.

Shipping method

Below is a summary of the methods 5S Hair uses in the order shipping process:

Market	Shipping Method
Nigerian market	Agent Shipping: Gabriel (5-7 days, $11.5/kg)
	Chinese agents (3-5 days, $9/kg)
	DHL/UPS/FedEx: Fast (3-7 days) but expensive with high delivery and tax costs.
South Africa market	FedEx: Reasonable cost, 5-7 days, but limited areas and no liability for delivery issues.
	DHL: Higher cost than FedEx, 5-7 days, no regional limitations, handles all areas.
US and UK markets	FedEx: Reasonable cost, 5-7 days, limited areas, no liability for delivery issues.
	UPS: 3-5 days, higher cost than FedEx, responsible for delivery issues.
	DHL: Higher cost, 5-7 days, no regional limitations, handles all areas.

Depending on your needs you can ask sales staff from 5S Hair to get a better understanding about the shipping method and choose a suitable one for yourself.

Return and exchange policies

5S Hair Vietnam’s return and exchange policies ensure customer satisfaction with clear guidelines. Products must be unused and returned within 2 days of receipt, accompanied by valid reasons and proof. If 5S Hair is at fault, they will take back the products and provide compensation. For customer-caused faults, customers bear the costs, though 5S Hair will assist with reasonable requests.

For execution, customers can exchange products for the same items free of charge. Refunds are processed via PayPal or bank transfer, ensuring a smooth and fair resolution for all parties.

See more:

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Should I buy hair from 5S Hair Vietnam?

Considered one of the leading hair factories in Vietnam, 5S Hair is the place you can trust when ordering hair products. Hair quality is rated higher than hair from countries such as China or India, and although the price is slightly higher, you can be completely assured of the quality.

However, because the scale of 5S Hair is not too large, with the requirement to order in quantities equivalent to Chinese factories, 5S Hair is not really suitable for your needs. If you are looking for a Vietnam hair supplier that can provide a variety of products in large quantities, you can contact Vietstrand Hair directly and contact us.

Contact 5S Hair:

• Address: Floor 5, No. 169 Nguyen Ngoc Vu Street building, Cau Giay District, Ha Noi city
• Contact: +84 855 555 348
• Email: info@5shair.com