Privacy Policy

VietStrand Hair always aims to provide the best experience for customers in the hair manufacturing service industry. We also adhere strictly to regulations to safeguard customer information and all related factors.

How We Collect Your Information:

We obtain information about you through various channels, which include:

1. Registration Form on Our Website:

On our website, we request personally identifiable information such as your name, email address, shipping address, and phone number.

2. Device Information:

When you visit or use our services, we automatically gather information such as referral sources to our site and your activities on our site (URL information, cookies, etc.).

3. Order Information:

When you make a purchase, we collect personally identifiable information such as your name, email address, shipping address, phone number, and financial details like credit card number, expiration date, and billing address.

We use this information for billing purposes and order fulfillment. If there are issues with processing your order, we will contact you using this information. All business process is conducted via Whatsapp only. Be sure that we will not leak any of your personal information for misuse or any other unethical conducts. 

Purpose of Collecting Your Information:

We gather information about you for various reasons, including:

  • Personalizing your experience to cater to your specific needs
  • Enhancing and refining our website based on the information and feedback we receive from you
  • Processing transactions, sending transaction notifications, resolving disputes, collecting fees, and troubleshooting issues
  • Providing information or advertisements about our products and services

Our Privacy Policy:

We are committed to protecting your information:

  • Your information will not be sold, exchanged, transferred, or shared with another company.
  • Unless required by law, we do not sell, distribute, or lease your personal information to third parties.
  • Your personal information is stored and processed within Vietnam’s VietStrand Hair security system network, adhering to procedural measures mandated by Vietnamese regulations.
  • We may disclose information if legally compelled, such as when required by law to protect our legal rights.